Implementation Support

We provide a full implementation service with all our products. Our extensive experience ensures that the process is consistent in its approach and measured in terms of outcomes.

Our cross-function team structure means that our services team collaborate regularly with the developers who create and update the products. Indeed, our teams regularly participate in from-the-ground-up product development sessions meaning our team has a heightened understanding of the mechanics of the product.

We provide a full implementation service with all our products. We bring the vast experience of our technicians to the process to ensure a successful implementation outcome. We have project managed and implemented hundreds of systems over the years and we bring that experience to bear during the process.

Implementation services include:

  • Installation.
  • Data import.
  • Project management.
  • Training.
  • Documentation.
  • Report development.
  • Integration with third party software systems.
  • Validation.

Maintenance support may also include:

  • Product support.
  • Installation.
  • Data import.
  • Designing a training plan specific to your situation.
  • Writing a specification document for requested client functionality.
  • Configuration of the system.
  • Consultancy and advice on how to implement our systems to obtain optimum benefit.

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Contact us on +353 (0)1 466 3888