Overview
We provide a full implementation service with PEMAC solutions. Our extensive experience ensures that the process is consistent in its approach and measured in terms of outcomes.
Our cross-function team structure means that our services team collaborate regularly with the developers who create and update the products. Indeed, our teams regularly participate in from-the-ground-up product development sessions meaning our team has a heightened understanding of the mechanics of the features installed.
We bring the vast experience of our technicians to the process to ensure a successful implementation outcome. We have project managed and implemented hundreds of systems over the years and we bring that experience to bear during the process.
Implementation services include:
Installation
Data import
Project Management
Training
Documentation
Report Development
Integration with 3rd Party Software Systems
Validation
Maintenance support may also include:
Product support
Installation
Data import
Designing a training plan specific to your situation
Writing a specification document for requested client functionality
Configuration of the system
Consultancy and advice on how to implement our systems to obtain optimum benefit