We provide hands-on technical support to our extensive list of global clients. Our dedicated support desk team has considerable experience in client relations and problem-solving. We use the latest remote diagnostic tools to troubleshoot your issues and speed-up time to resolution. We are people focused – we like getting to know our customers and the issues they are encountering so we can develop solution-driven customer-focused support services.
We pride ourselves in low call waiting times and satisfactory call resolution.
The following are included in your software purchase warranty period:
Telephone and online application support
Remote diagnostic support
Software upgrade media
Maintenance support may also include:
Integration with other systems