Technical Support

From our offices in Dublin we provide support to our extensive list of worldwide clients. Our dedicated support desk team have extensive experience in client relations and problem-solving. We use the latest remote diagnostic tools to troubleshoot your issues and speed-up time to resolution. We are people focused – our support team leader Pat likes getting to know our customers and the issues they are encountering so we can develop solution-driven customer focused support services.

We pride ourselves in low call waiting times and satisfactory call resolution.

The following are included in your software purchase warranty period:

• Telephone and online application support.
• Remote diagnostic support.
• Software upgrade media.

Maintenance support may also include:

• Product support.
• Database support.
• Integration with other systems.