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Technical Support

CG Power Solutions

SDC Trailers

Mylan

Largo Foods

Save up to 80% in maintenance costs and achieve 99% uptime in operations

Overview


We provide hands-on technical support to our extensive list of global clients. Our dedicated support desk team has considerable experience in client relations and problem-solving. We use the latest remote diagnostic tools to troubleshoot your issues and speed-up time to resolution. We are people focused – we like getting to know our customers and the issues they are encountering so we can develop solution-driven customer-focused support services.

We pride ourselves in low call waiting times and satisfactory call resolution.

The following are included in your software purchase warranty period:

Telephone and online application support

Remote diagnostic support

Software upgrade media

Maintenance support may also include:

Product support

Database support

Integration with other systems